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Tag Archives: Customers

Rogers turns on cell service at remaining TTC subway stations for its own customers – Toronto

By Staff The Canadian Press Posted November 17, 2023 10:45 am Descrease article font size Increase article font size Rogers Communications Inc. says it has turned on wireless service for its customers at all Toronto subway stations, plus the tunnels between Sheppard West and Vaughan Metropolitan Centre stations. The move …

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Companies have been quick to pass higher costs on to customers, BoC finds – National

By Staff The Canadian Press Posted October 3, 2023 8:55 am Descrease article font size Increase article font size Bank of Canada deputy governor Nicolas Vincent says businesses are still raising their prices more frequently and by larger amounts than they did before the pandemic, which is contributing to higher-than-expected …

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Air Canada customers kicked off plane for refusing vomit-covered seat

Air Canada has apologized to customers who were allegedly escorted off a plane for refusing to sit in a chair covered with vomit for the duration of their over four-hour flight. The airline issued a statement after a viral Facebook post claimed two as-yet unidentified female flyers were told there …

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Widespread Shaw outage affecting customers in B.C. Interior

Descrease article font size Increase article font size Shaw users in B.C.’s Interior may have noticed that their internet, television and home phone services are taking a break. According to the internet and TV service provider that Rogers recently acquired, its crews are working to resolve a problem that affects …

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More than 10,000 Hydro-Québec customers still without power one week after winter storm

Thousands of Quebec households remained without electricity Thursday morning a week after a winter storm descended on the province. As of 10:30 a.m., Hydro-Québec reported that more than 10,000 clients are in the dark, including more than 3,000 in the Quebec City area. Other affected areas include the Laurentians, where …

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Remember the Rogers outage? They’ve added 221,000 new phone customers since then

Despite a crippling days-long outage to its network that had many Canadians swearing they’d never trust the company again, Rogers actually managed to add 221,000 new cellphone customers since then. The telecommunications giant reported financial results on Wednesday for the three-month period up until the end of September. They showed …

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18,000 Maritime Electric customers still without power 10 days after Fiona

If your data or internet is limited in the aftermath of post-tropical storm Fiona, click here for the CBC Lite version of the P.E.I. site.  As the 10th day after post-tropical storm Fiona dawns on P.E.I. life is in some ways returning to normal — but about 18,000 Maritime Electric customers are waking up …

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WestJet customers raise privacy concerns after ‘technical issue’ with airline app

WestJet said it’s investigating after a “technical issue” with the airline’s app Wednesday afternoon allowed some users to see the personal data of other customers. Several people told CBC News they could see profile information of other users which included phone numbers, home addresses, dates of birth, email addresses, WestJet dollar and …

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Afterpay unveils BNPL subscription offering for U.S. customers – TechCrunch

“Buy now, pay later” company Afterpay announced Wednesday that it was going after the $1.5 trillion global subscription payments market by offering payment installments for subscriptions, like gym memberships, entertainment subscriptions and online services, to its U.S. customers. The service will launch in both the U.S. and Australia beginning early …

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