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TD Bank is holding a Dartmouth, N.S., man responsible for nearly $15,000 transferred out of his account — but it won’t explain how it determined his account wasn’t hacked. Shakir Ahamed says he was at work last July, handling payroll for the Canadian Coast Guard in the Maritimes, when he …
Read More »Data breach at Canada Computers & Electronics leaks personal customer information
Listen to this article Estimated 3 minutes The audio version of this article is generated by AI-based technology. Mispronunciations can occur. We are working with our partners to continually review and improve the results. Canada Computers & Electronics says a data breach has leaked information about some of its customers, …
Read More »Canadian Tire says customer info caught in data breach on e-commerce platform
Canadian Tire Corp. Ltd. says it has identified a data breach involving personal information belonging to customers, which was stored in an e-commerce database. The retailer says the breached information belongs to shoppers who had an e-commerce account with Canadian Tire or its other banners, SportChek, Mark’s/L’Equipeur and Party City. …
Read More »TD Bank joins Anti-Scam Coalition, but tells customer she’s responsible for $10,000 lost in phone scam
Canada’s big banks, police, major telcos and the federal government have joined forces to protect Canadians from the growing scourge of financial scams. Called the Anti-Scam Coalition, the initial plan of attack is an educational campaign set to launch next month. But several victims of bank fraud and industry experts told …
Read More »Bank customer on the hook for fraudulent charges; TikTok blocks #SkinnyTok: CBC’s Marketplace cheat sheet
Miss something this week? Don’t panic. CBC’s Marketplace rounds up the consumer and health news you need. Want this in your inbox? Get the Marketplace newsletter every Friday. The bank insists he’s responsible for fraudulent charges on his credit card, yet provides no evidence Bank blames customer for $20K in credit card fraud | Go …
Read More »Scotiabank holds customer responsible for almost $20K in credit card fraud
Jordon Judge’s cellphone rang as he sat in his local Vancouver coffee shop last October — caller ID said the person was from Scotiabank. He had no idea it was actually a fraudster who had manipulated the call display, a practice known as phone call “spoofing.” The fraudster said he …
Read More »Is anyone there? Why patience is wearing thin as customer service becomes more automated
Cost of Living8:13Why customer service ain’t what it used to be Marcel Strigberger went through customer service hell after he noticed a strange charge on his credit card. He was billed $1,000 for visiting a hotel in Moose Jaw, Sask., despite having never been there. He spent the next three hours …
Read More »This woman’s cellphone number was given to another customer — without her consent
An international student in Cape Breton says a recent transfer of her cellphone number — without her consent — highlights potential security risks for all mobile phone users in Canada. On the morning of Dec. 30, 2024, Huijun Long received a notification on the Virgin Plus app that her phone number with …
Read More »Toronto nail salon customer, staff tussle on street over $165 bill – Toronto
A Toronto salon customer who got nail extensions and a pedicure ended up in a street tussle with the owner over a $165 bill as onlookers watched and recorded the incident on video. The salon owner says the woman had just left the business without paying. “We try our best …
Read More »Air Canada customer outraged after charged twice on credit card for airline tickets
An Air Canada customer is sharing her travel nightmare with the airline after she says she was charged twice for a round trip. “They don’t even have the heart to listen to me,” said Cristhel Fernandez. “I don’t have the extra money to pay that off.” Back in May, the …
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