Tag Archives: #airpassengerrights

An Air Canada customer says he’s angry and frustrated by the lack of effort by the airline to retrieve his lost luggage after he tracked it down using an Apple AirTag. “You feel helpless like there is nothing you can do,” Paul Kliffer said. After hearing numerous reports of airlines …

The Canadian Transportation Agency (CTA) – an independent, quasi-judicial tribunal and regulator is coming under fire for its ineffectiveness and lack of enforcement when it comes to punishing airlines for denying compensation to impacted air passengers. “Right now the process puts the burden on the Canadian consumer that’s got a …