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Tag Archives: Phone

Widespread Shaw outage affecting customers in B.C. Interior

Descrease article font size Increase article font size Shaw users in B.C.’s Interior may have noticed that their internet, television and home phone services are taking a break. According to the internet and TV service provider that Rogers recently acquired, its crews are working to resolve a problem that affects …

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Bell cuts off phone for 95-year-old Etobicoke senior and his wife

Mykola Latyshko takes a television news crew on a brief tour of his Etobicoke bungalow, pointing out landline telephones in the bedrooms and an office. Latyshko and his wife have five landline telephones in various rooms. Since the couple do not own cellular phones, the home phones represent the only …

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13 survivors of human trafficking ‘saved’ by a citizen phone call, Peel police say – Toronto

Peel Regional Police say a phone call from a member of the community led to investigators “saving 13 people” as part of a human trafficking investigation. Deputy Chief Nick Milinovich told reporters on Wednesday that through Project Pacific, five people have been arrested and more than a dozen survivors were …

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Ontario government, Bell won’t say how much money they made from inmate phone calls

TORONTO — Neither Bell Canada nor the Ontario government will say how much money they made from a jail phone system that charged what lawyers describe as “exorbitant” rates for inmate calls over eight years. Bell operated the Offender Telephone Management System from 2013 to 2021 — which allowed inmates …

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SickKids reports cybersecurity incident, affecting some phone lines and web pages – Toronto

Toronto’s Hospital for Sick Children says it’s responding to a cybersecurity incident affecting some of its phone lines, web pages and clinical systems. The hospital says all patient care continues and there is currently no evidence that personal health information has been compromised. SickKids says it called the hospital code …

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Remember the Rogers outage? They’ve added 221,000 new phone customers since then

Despite a crippling days-long outage to its network that had many Canadians swearing they’d never trust the company again, Rogers actually managed to add 221,000 new cellphone customers since then. The telecommunications giant reported financial results on Wednesday for the three-month period up until the end of September. They showed …

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School bus driver was right to be fired for talking on phone behind the wheel, B.C. arbitrator rules

A bus driver who was caught briefly talking on her cellphone while driving children home in northern B.C. last fall was right to be fired, according to a labour arbitrator. The woman had worked part-time as a driver in the Chetwynd area for nearly two years and had a good record when she …

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Buying a phone or paying your bill? Be ready to show ID at Rogers stores before entering

If you’ve gone to a Rogers store during business hours recently and were wondering why the door is locked, the company wants you to know it’s the result of a policy change aimed at preventing robberies and fraud. The Canadian telecom giant now requires customers to show a piece of government-issued identification before …

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Red Deer emergency workers want you to stop shoving your phone into cupholders

It’s become an all too common occurrence for Red Deer emergency dispatcher Andrea McLean. She answers a 911 call to hear a confused person on the other line wondering how they dialled the number. Knowingly, she asks, “Was your phone in a cupholder?” They say, “Yes,” and she launches into her explanation. …

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How phone scam victims can get their money back; Inflation hits new peak: CBC’s Marketplace Cheat Sheet

Miss something this week? Don’t panic. CBC’s Marketplace has rounded up the consumer and health news you need. Want this in your inbox? Get the Marketplace newsletter every Friday. Are you the victim of a phone scam? You might be able to get your money back — but time is running out If you …

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