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Travellers in Toronto and at other Canadian airports are being warned of long wait times after an outage of the Canada Border Services Agency’s (CBSA) inspection kiosks.
It’s the second kiosk outage this week after airports across the country, from Vancouver to Montreal, saw hours-long delays on Sunday.
“We are working with partners on fixing the issue. We apologize for any inconvenience this outage may cause and thank you for your patience,” said the CBSA on social media.
The CBSA said “some airports” would be impacted by the outage, but did not specify locations.
Passengers at Toronto’s Pearson International Airport are being warned of “longer than normal wait times,” said the airport on social media.
It said the outage is causing delays at terminals one and three.
In an emailed statement to CBC News Sunday evening, a CBSA spokesperson said the initial outage had been caused by an “unforeseen technical issue during routine systems maintenance.”
The problem on Sunday extended to check-ins for Canada-bound flights, during which airline staff had to call Canadian authorities to verify domestic and foreign passports alike, CBC News learned.