axa: AXA launches toll free telemedicine helpline

Global insurance major AXA has launched a toll-free helpline in India to provide telemedicine services. Inaugurated by union minister of State (Independent Charge) Science & Technology, Jitendra Singh the toll-free helpline is with NGO partner Sewa International in Delhi NCR, Haryana, Maharashtra, and Rajasthan.

Telemedicine services like SAATH and E-Sanjeevani add a meta-layer to the primary health care system of India, said Singh adding that the enormous virtues of telemedicine have been realised because of the pandemic.

The telemedicine helpline will be for medical ailments and information on the availability of critically needed healthcare supplies in response to the COVID-19 crisis in India.

“The COVID-19 pandemic has made us revisit how best to make healthcare accessible. Virtual care is safer than self-medication and it is our objective is to make telemedicine acceptable, affordable, and accessible,” said Ankur Nijhawan, CEO of AXA France Vie – Indian Reinsurance Branch.

The helpline, Supportive Action Across Telemedicine and Healthcare (SAATH), is a joint corporate social responsibility (CSR) initiative between AXA entities with local operations including AXA France Vie Reinsurance branch, AXA GO Business Operations and AXA XL in India.

Clemence Gastaldi, CEO of AXA Life & Health International Solutions, AXA France said that they will continue to use our assets and know-how to support Indian families.